We are manufacturer and would like to have our products certified. How does the certification process work?
The process of certification is described under Certification Process
. For detailed questions, feel free to call us.
What are the costs for a certificate?
The current scale of fees are available under Documents
Do I have to be an ESSA member to become an ECB•S certificate holder?
The ECB•S certification is based on independent type testing, auditing, evaluation, assessment and certification. This is independent of the ESSA membership and thus not bound to it.
Is the European Certification Body GmbH accredited?
European Certification Body is a neutral certification body and is accredited by the German accreditation body DAkkS according to the International Standard ISO/ISO 17065.
How do I find out the certificate holder of my safe?
If an ECB•S or FuP certification mark is attached to the inside of the safe door, you can send us a photo of the certification mark and the safe from the outside to firstname.lastname@example.org
. All information on the certification mark should be legible. Based on the information on the certification mark, we can identify the certificate holder and give you the contact details in order for you to contact him.
Where can I get a new key or spare key for my safe?
We do not offer replacement keys. Please contact the manufacturer. (see question "How do I find out the manufacturer of my safe?")
I cannot open my safe anymore. What now?
As part of the certification, we will check, among other things, whether a safe cannot be opened by simple "tricks". Opening a safe is therefore associated with some effort. It is best to contact the manufacturer of the safe (see question "How do I find out the manufacturer of my vault?") or a service technician familiar with the safe.
I already have an uncertified safe. Can I apply for a post-certification?
Burglary and fire certifications are based on a destructive test. A post-certification therefore leads to the destruction of the safe, which makes it impossible to subsequently certify it.
Up to what value is my safe insured?
Under insurance amounts you will find a clear table, listing the "usual" insurance amounts in Germany
and in Europe
. However, this table is only a rough non-binding guideline. Every insurance has its own values here, therefore please ask your insurance company for the correct insurance amount.
How heavy is my safe?
The net weight of the safe is engraved on the blue ECB•S certification mark inside the door. However, by built-in subjects or similar the actual gross weight may be slightly higher.
Has your question not been answered by our FAQs yet?
Just call us or send us an e-mail with your request to email@example.com